From the beginning of 2021, the training and rectification were continuously carried out according to the manufacturer's 64 bp-k standards, and the self spot inspection and process control were carried out at all levels according to the standards. Under the guidance of the manufacturer for many times, the manufacturer obtained the bp-k certification of the manufacturer's Toyota headquarters in Japan in December 2021. At present, it is the only FAW Toyota dealership in Northwest China that has obtained the certification, It is also the only FAW Toyota dealership approved in 2021. The certification of the project has greatly improved the on-time delivery rate and customer satisfaction of xinmingyang Toyota BP business.

BP Kodawari

TSM kodawari program for BP (hereinafter referred to as "BP TSM kodawari") is a sheet metal and spray improvement project launched by Toyota in 2012 and promoted all over the world. It is mainly for the investigation and certification of the B & P workshop of the dealership, and the certification requirement is 100% to meet all the evaluation items.

Operation and communication

Mr. Xiao Jie, vice president of operation of Sunfonda group, Mr. Cai Weinan, general manager of Xinmingyang Toyota and other management members communicated with the bp-k project in the store. The certified bp-k involves basic business process, quality management, assembly line import, electronic management and other aspects. It can be said that it is a comprehensive service upgrade, which guides the development direction of the industry's B & P service.

Minister Zhang Nan recognized the operation of xinmingyang Toyota

FAW Toyota minister Zhang Nan recognized the operation of Xinmingyang Toyota. The passing of bp-k certification marks the phased achievements of xinmingyang Toyota in the field of body and paint services. Through continuous improvement, the overall level of body and paint services can be improved and more customers can experience more perfect services.

Bp-k certification and awarding ceremony

Sunfonda xinmingyang Toyota, as the only bp-k certification store in the northwest of FAW Toyota, has continuously improved the operation quality since the introduction of operation standards, and finally successfully passed the identification of all projects. On March 4, the awarding ceremony was held in the exhibition hall, and Mr. Zhang Nan, Minister of the Northwest Branch, awarded the medal to Mr. Cai Weinan, general manager.

As Mr. Cai Weinan, general manager of Sunfonda xinmingyang Toyota, said: "we believe that there is no shortcut for after-sales service. We will serve every car owner solidly and satisfy the car owner. The car owner will come again next time." Although the words are simple, the truth is very true. "From satisfaction to moving, from moving to loyalty" is the appeal of FAW Toyota's core value of after-sales service and FAW Toyota's solemn commitment to consumers.

The sheet metal and spray improvement project is only one of many service projects of Sunfonda xinmingyang Toyota. Since its establishment 16 years ago, Sunfonda xinmingyang Toyota has been committed to building the brand of "honest service", and has brought customers a fine car life with the service concept of "professional to the car and sincere to others". Skilled professional technicians, standardized service processes, advanced maintenance tools and pure brand parts all provide customers with high-quality after-sales guarantee, and the introduction and continuous improvement of fast maintenance, dingbaotong and other projects are deeply loved by consumers. In addition, with the continuous development of service activities such as "car care class", "honest service experience" and "service skill competition", consumers always experience peace of mind and sincerity. The officially branded service festival brings more peace of mind to consumers' car life with more branded, standardized and process-based services.